Refund policy

We want you to be able to rely on your reservation. If it doesn't do its job for one of the reasons below, you get your money back.

You get a full refund when

• We can't deliver your reservation.
• The airline can't find your booking (code and surname on the airline's Manage booking page) while it is still within its valid-until time.
• Your visa is refused because of the flight reservation, and the refusal letter says so (for example, it names the flight itinerary or reservation as the reason).
• We made a mistake in a name and can't fix it in time.

When a refund isn't possible

• The reservation was delivered correctly and you changed your plans.
• A visa or entry was refused for a reason other than the reservation.
• A name was entered incorrectly at checkout and the reservation was already made.
• The request comes more than 7 days after the order.

How to ask

Reply to your confirmation email, or write to help@flightslip.com with your order reference (it starts with FS-) and, where it applies, a screenshot or the refusal letter. We reply within one business day and refund to your original payment method through Whop. Your bank may take a few days to show it.

Unlimited

You can cancel Unlimited any time; it stays active until the end of the paid month. Monthly fees aren't refunded for partial months, except where the law requires it or a reservation failed for a reason above.