Terms and refunds

These terms cover your use of flightslip.com and any order you place with Flightslip ("we", "us"). By placing an order you agree to them. Questions: help@flightslip.com.

What we sell

• A flight reservation: a real booking made with an airline in your name, with a booking code (PNR) and a PDF itinerary. Reservations are made for us by a licensed travel agency partner.
• A reservation is not a paid ticket. It cannot be used to board a flight, and we never charge the airfare.
• Each reservation is valid until the date and time printed on your itinerary. After that the airline may cancel it automatically.

Your responsibilities

• Enter every name exactly as printed in the passport, and check your order before paying.
• Use the reservation only as proof of planned travel, for example for a visa application or at check-in.
• Decisions by embassies, airlines and border officers are theirs alone. We can't guarantee that any authority will accept a reservation. A refusal is grounds for a refund only when the refusal letter names the flight reservation as the reason (see the Refund policy).

Delivery

We email your booking code and itinerary usually within 30–60 minutes of payment. Delivery times are an estimate, not a guarantee. If you need it by a certain time, email us right after ordering.

If your chosen airline or time of day isn't available on your date, we reserve the closest available flight on the same route and date.

Refunds

• Full refund if we can't deliver your reservation.
• Full refund if the airline can't find your booking (code and surname on the airline's Manage booking page) while it is still within its validity. Email us with your order reference and a screenshot.
• If we made a mistake in a name, we fix it free of charge, or refund you if we can't.
• Once a reservation has been delivered correctly, it can't be refunded when plans change or an application is refused for another reason.
• Ask within 7 days of your order. Refunds go back to the original payment method. Full details: Refund policy.

Unlimited membership

• Unlimited is a monthly subscription ($29/month) that renews automatically until you cancel in Whop.
• It covers up to 10 reservations per calendar month, each for up to 2 named travellers saved to your account, with any validity up to 7 days.
• It is for your own travel. Reselling reservations, or booking for people other than your saved travellers, isn't allowed.
• Saved traveller names are locked to your membership. To change one, email us.
• We may end a membership that breaks these rules, without refund for the current month. You can cancel any time; access continues until the end of the paid month.
• Sign-in is by a one-time code sent to your email address. Keep access to that inbox.

Payments

Payments are processed by Whop. Prices are shown in US dollars; your bank or Whop may show the amount in your local currency.

Liability

To the extent the law allows, our total liability for any order is limited to the amount you paid for it. We aren't responsible for losses arising from an authority's or airline's decision, or from information you entered incorrectly.

Changes

We may update these terms. The version on this page when you place an order applies to that order.